Privacy Policy

1. Introduction

[TODO: Update Before Production — Business Name] ("Assam Test Series", "we", "us", or "our") operates the website and platform available at this domain (the "Platform"), offering online mock tests, previous year question papers, study notes, and related exam-preparation services (the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Platform.

This Policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023, as applicable in India.

2. Information We Collect

We collect the following categories of information:

• Account information: name, email address, mobile number, and password (stored in encrypted/hashed form) when you register.
• Profile information: optional details you choose to add, such as a profile photo, city, or preferred language.
• Usage data: mock tests attempted, scores, time spent, study notes read, and similar activity on the Platform, used to show your progress and results.
• Payment information: when you purchase a paid test series or combo package, payments are processed by our third-party payment gateway, Razorpay. We do not collect or store your card, UPI, or netbanking credentials — Razorpay handles this directly and shares with us only the transaction status, amount, and a payment reference ID.
• Technical data: IP address, browser type, device information, and log data, collected automatically for security, rate-limiting, and diagnostic purposes.

3. How We Use Your Information

• To create and manage your account, and authenticate your login.
• To deliver the Services you request, including mock tests, results, and study material.
• To process payments and grant access to purchased test series or combo packages.
• To send you service-related notifications (e.g. new tests, results, account activity).
• To detect, prevent, and investigate fraud, abuse, or security incidents.
• To improve the Platform and understand how our Services are used.
• To comply with applicable law, regulation, or a valid legal request.

4. Cookies and Similar Technologies

We use cookies and similar technologies (such as browser local storage and session tokens) to keep you logged in, remember your preferences, and understand Platform usage. You can control cookies through your browser settings; disabling them may limit some features, such as staying logged in.

5. Sharing of Information

We do not sell your personal information. We share information only with:

• Payment processors (Razorpay) — to process a payment you have initiated.
• Hosting and infrastructure providers — to operate and secure the Platform.
• Law enforcement or regulators — where required by applicable Indian law, or to protect the rights, property, or safety of the Platform, our users, or the public.

6. Data Security

We use industry-standard measures to protect your information, including password hashing, encrypted session cookies, and rate-limiting on sensitive endpoints. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your account information for as long as your account is active. If you delete your account, your profile data is removed; some records (such as past test attempts and payment history) may be retained where necessary for legal, accounting, or dispute-resolution purposes.

8. Your Rights

Subject to applicable law, you may:

• Access and update your profile information from your account settings.
• Request a copy of the personal data we hold about you.
• Request deletion of your account and associated personal data.
• Withdraw consent to non-essential communications at any time.

To exercise these rights, contact us at support@assamtestseries.com.

9. Children's Privacy

The Platform is intended for exam candidates generally aged 16 and above. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can remove it.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be indicated by updating the "Last updated" date above. Continued use of the Platform after changes take effect constitutes acceptance of the revised Policy.

11. Grievance Officer

In accordance with the Information Technology Act, 2000 and rules made thereunder, the details of the Grievance Officer are:

12. Contact Us

For any questions about this Privacy Policy, write to us at support@assamtestseries.com. See also our Terms & Conditions and Refund Policy.